Process Bliss research reveals need for greater HR and leadership
Process Bliss research reveals need for greater HR and leadership

Process Bliss research reveals need for greater HR and leadership

New research from Process Bliss has underlined the need for good HR practices in SMEs.

This is because the research from the process management firm revealed that almost half of SME employees have quit a job because they felt management professionals did not treat them properly.

Approximately 40% have also cited a lack of trust and value from their current employers, which will ultimately add to poor employee retention figures outlined by Process Bliss.

The firm also said that 60% of employees within UK SMEs say they believe they would work better if their managers would allow them to get on with their work.

Elsewhere, 40% of respondents revealed they believe employer interference is affecting company productivity, whilst 42% even think they could do a better job.

What is not open to debate is the fact that better management, stronger leadership and improved HR methods could stoop many of these issues at source.

Alister Esam, CEO at Process Bliss, said: “Being a strong and effective SME leader is one of the toughest challenges someone can face.

“People always assume that because someone is ‘the boss’ they know exactly what they are doing, but the truth is that many bosses are simply making it up as they go along.

“A good leader will support the business and make sure it has what it needs to be successful, ensuring that employees are empowered to make their own decisions and are motivated and happy in their role.”

It is certainly advice that CEOs within SMEs – and in larger companies too – would be wise to adhere to; if these organisations could bring improve their own leadership standards, it would lead to a much happier workforce.

Similarly, employees need to feel empowered to air any grievances they feel.

Whilst the short term may be awkward if any conflict manifests, it will surely lead to long term success and stability.

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